Privacy Policy

At Aqaarna, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. By using Aqaarna, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect


Personal Information

Name and contact information (phone number, email address), profile information and preferences, location data, payment information (for featured ads).

Ad Information

Ad content, descriptions, and images, category and subcategory selections, pricing information, location and contact details.

Usage Data

IP address and device information, browser type and version, pages visited and time spent, search queries and preferences.

2. How We Use Information


We use the collected information for various purposes: to provide, maintain, and improve our services

to process transactions and manage your account

to communicate with you about your ads and account

to send promotional materials and updates (with your consent)

to detect, prevent, and address technical issues and fraud

to comply with legal obligations and enforce our terms

to personalize your experience and show relevant ads.

3. Sharing & Disclosure


We may share your information in the following circumstances

Public

Ad Information

Ad details (excluding personal contact info) are visible to all users.

Service Providers

With trusted third-party service providers who assist in operating our platform.

Legal Requirements

When required by law or to protect our rights and safety.

Business Transfers

In connection with any merger, sale, or acquisition.

With Your Consent

When you explicitly authorize us to share your information.

4. Data Security


We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Choices


You have the right to access and update your personal information, delete your account and associated data, opt-out of marketing communications, request a copy of your data, and object to certain processing activities. To exercise these rights, please contact us at pixelsquaredigital@gmail.com.

6. Cookies and Tracking Technologies


Types of Cookies We Use

Essential Cookies (required for basic platform functionality and security), Analytics Cookies (help us understand how users interact with our platform), Preference Cookies (remember your settings and preferences), Advertising Cookies (used to deliver relevant advertisements and measure ad performance).

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling cookies may limit your ability to use certain features of our platform. For more information on managing cookies, visit your browser's help documentation.

7. Third-Party Services


Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you use. Third-Party Services We Use: Payment Processors for secure payment processing (EasyPaisa, JazzCash, card processors), Analytics Services to analyze platform usage and improve our services, Cloud Services for data storage and platform hosting, Communication Tools for customer support and notifications.

8. Changes to This Privacy Policy


We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the Last updated date. For significant changes that affect your rights or how we use your information, we may also notify you via email or through prominent notices on our platform. You are advised to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of Aqaarna after any changes to this Privacy Policy constitutes acceptance of the updated policy.

9. Children's Privacy


Aqaarna is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers


Your information may be transferred to and processed in countries other than Pakistan. These countries may have different data protection laws than your country of residence. By using Aqaarna, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy regardless of where it is processed.

11. Contact Us


Email

pixelsquaredigital@gmail.com.

Address

Aqaarna, bahria town phase 7, Rawalpindi, Pakistan. We are committed to addressing your privacy concerns promptly and transparently. For data access requests, deletion requests, or other privacy-related inquiries, please include Privacy Request in your email subject line for faster processing.

Email

pixelsquaredigital@gmail.com.

Address

Aqaarna, bahria town phase 7, Rawalpindi, Pakistan